This resource helps learners of business English develop the skills and language required to negotiate confidently and effectively in both formal and informal situations. A CD ROM accompanies this resource. This resource is designed for pre-intermediate or intermediate level of English. Table of contents: Introduction Learner needs analysis Learning journal Unit 1: Preparing to negotiate Unit 2: Opening the negotiation Unit 3: Making proposals Unit 4: Reaching agreement Unit 5: Involving others Unit 6: Concluding the deal Resources Transcripts and answer key.